PROS Training
Ready to take your business to the next level?
We’ll show you how with comprehensive training solutions designed to meet your needs.
Learning Plans
Each tailored learning plan includes a series of courses to help you explore the power of your PROS solution. You’ll have access to multiple topics that build on one another throughout the training.
Throughout the training learners are supported with knowledge checks and course certification exams.
PROS Training Solutions
On Demand
- Learning Plans and Courses by Product
- Learning Plans and Courses by Product
- Delivered online for self paced progress
- 100/200 Level Courses
Live Classroom + Lab
- Learning Plans and Courses by Product
- Labs and exercises for hands on practice
- On Demand, Live Virtual, or Live Classroom delivery
- Includes new courses and updates for 1 year
- 300 Level Courses
- Available for a fee
Course Series
100 Series: Overview
Provides an excellent overview of our PROS solutions.
- On Demand
200 Series: Intermediate
Offers interactive real-world scenarios that show you the core features and functionality.
- On Demand
300 Series: Deep Dive
Dive deeper into the configuration of PROS solutions to show you how to build a unique solution specific to your business needs.
- On Demand
- Live in Classroom
- Live Virtually
Training Delivery Options
On Demand Training
You can build foundational knowledge through our series of on demand courses.
- On Demand courses are delivered online through PROS University. These courses can be taken any time at your own pace.
Hands On Training
For a more detailed, hands-on approach, we offer advanced level courses that are available in three delivery formats.
- Live Virtual/Live Virtual + Lab lets online students interact in real time with an experienced trainer. This training is based on a pre-defined schedule and registration is required.
- Live Classroom/Live Classroom + Lab takes place in a PROS classroom (US or European locations), where students learn face-to-face with an experienced trainer.
- On Demand + Lab courses combine online learning with hands-on excercises in a live software environment. Online instructors support these classes and review assignments. These classes can be taken at any time at your pace.
Don’t Just Take Our Word For It
PROS teams provide advocacy, advisory, and support services ensuring value of your investment.
Professional Services
The Professional Services team drives faster time to value using our proven implementation approach. We help our customers implement, adapt, and grow with their software investment.
- Cross-Functional Commitment
- Onboarding & Implementation
- Value-Added Services
- Executive Business Reviews
Customer Success
The Customer Success team acts as a partner to deliver measurable value from your investment. As a part of your investment in PROS, you will be paired with a Customer Success Manager (CSM) who will act as a concierge throughout your journey as a PROS customer.
- Customer Success Plan
- Education and Training
- Advocacy
- Executive Business Reviews
Customer Support
The PROS Support team provides you with a consistent support experience that delivers effective, high quality, and timely solutions to your issues.
- Provides a Resolution Owner
- Leverages Support Teams’ Expertise
- Knowledge Management
- Focuses on Customer Satisfaction
- PROS Connect
Training
Our Training team is focused on improving adoption and usage within your organization to ensure that your investment in PROS solutions provides a
healthy ROI.
- Learning Paths
- Multiple Delivery Options
- Live Environments
- Certification
- PROS University